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	<title>Performance Pointers</title>
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	<description>practical ideas about leadership, emotional intelligence, and talent management</description>
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		<title>Performance Pointers</title>
		<link>http://performancepointers.wordpress.com</link>
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		<title>The Five Best Interview Questions Ever (we think so anyway)</title>
		<link>http://performancepointers.wordpress.com/2010/08/03/the-five-best-interview-questions-ever-we-think-so-anyway/</link>
		<comments>http://performancepointers.wordpress.com/2010/08/03/the-five-best-interview-questions-ever-we-think-so-anyway/#comments</comments>
		<pubDate>Tue, 03 Aug 2010 16:31:20 +0000</pubDate>
		<dc:creator>penumbrapowerandlight</dc:creator>
				<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Hiring]]></category>
		<category><![CDATA[empathy]]></category>
		<category><![CDATA[EQ]]></category>
		<category><![CDATA[flexibility]]></category>
		<category><![CDATA[interviewing]]></category>
		<category><![CDATA[Penumbra]]></category>
		<category><![CDATA[self awareness]]></category>

		<guid isPermaLink="false">http://performancepointers.wordpress.com/?p=230</guid>
		<description><![CDATA[Our firm specializes in an intensive and advanced interviewing and hiring methodology for interviewing for Emotional Intelligence (EQ) and we are often asked we are often asked if we could only ask five interview questions, what would they be? We like to do a solid assessment of technical skills and experience first, then focus one [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=performancepointers.wordpress.com&amp;blog=5509249&amp;post=230&amp;subd=performancepointers&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Accountability &#8211; Creating a Culture</title>
		<link>http://performancepointers.wordpress.com/2009/04/21/accountability-creating-a-culture/</link>
		<comments>http://performancepointers.wordpress.com/2009/04/21/accountability-creating-a-culture/#comments</comments>
		<pubDate>Tue, 21 Apr 2009 06:52:12 +0000</pubDate>
		<dc:creator>penumbrapowerandlight</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[culture]]></category>

		<guid isPermaLink="false">http://performancepointers.wordpress.com/?p=170</guid>
		<description><![CDATA[Good leaders create a culture of accountability by both modeling and enforcing it. However in our fast-paced work environment, we sometimes opt for fixing problems ourselves over teaching accountability. Consider the following scenario: You require a weekly report of accomplishments and project status updates from employees so that you can roll up the report of [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=performancepointers.wordpress.com&amp;blog=5509249&amp;post=170&amp;subd=performancepointers&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>2</slash:comments>
	
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		<title>Accountability &#8211; Raising the Bar</title>
		<link>http://performancepointers.wordpress.com/2009/04/14/accountability-raising-the-bar/</link>
		<comments>http://performancepointers.wordpress.com/2009/04/14/accountability-raising-the-bar/#comments</comments>
		<pubDate>Tue, 14 Apr 2009 06:50:21 +0000</pubDate>
		<dc:creator>penumbrapowerandlight</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[standard]]></category>

		<guid isPermaLink="false">http://performancepointers.wordpress.com/?p=167</guid>
		<description><![CDATA[With government bailouts and money monitoring complaints, enforcing accountability is prominent in the news. People don’t like to feel as though some are being held to a different standard than others. While expecting more from some employees than you do from others is understandable, be sure you clearly communicate your expectations to everyone and give [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=performancepointers.wordpress.com&amp;blog=5509249&amp;post=167&amp;subd=performancepointers&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Accountability and Open Communication</title>
		<link>http://performancepointers.wordpress.com/2009/04/07/accountability-and-open-communication/</link>
		<comments>http://performancepointers.wordpress.com/2009/04/07/accountability-and-open-communication/#comments</comments>
		<pubDate>Tue, 07 Apr 2009 06:48:31 +0000</pubDate>
		<dc:creator>penumbrapowerandlight</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[Communication]]></category>

		<guid isPermaLink="false">http://performancepointers.wordpress.com/?p=164</guid>
		<description><![CDATA[One day a prominent leader in the organization stopped showing up at work. Everyone knew a transition was taking place, but nothing had been communicated about the timing of the change. Rumors began to spread about the circumstances surrounding the departure. Frustration and confusion intermixed to create an elevated sense of uneasiness. Finally, in a [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=performancepointers.wordpress.com&amp;blog=5509249&amp;post=164&amp;subd=performancepointers&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>Using Emotional Intelligence to Difuse Conflict</title>
		<link>http://performancepointers.wordpress.com/2009/02/10/using-emotional-intelligence-to-difuse-conflict/</link>
		<comments>http://performancepointers.wordpress.com/2009/02/10/using-emotional-intelligence-to-difuse-conflict/#comments</comments>
		<pubDate>Tue, 10 Feb 2009 06:00:40 +0000</pubDate>
		<dc:creator>penumbrapowerandlight</dc:creator>
				<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[conflict]]></category>
		<category><![CDATA[EQ]]></category>

		<guid isPermaLink="false">http://performancepointers.wordpress.com/?p=145</guid>
		<description><![CDATA[Emotional Intelligence plays a huge part in preventing and managing conflict situations. In particular, it decreases conflict because people who have high EQ use their Sensitivity to tune into their environment and the emotions and needs of others.  They use their Sensibility to make good, balanced decisions about how to behave in conflict situations.  They [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=performancepointers.wordpress.com&amp;blog=5509249&amp;post=145&amp;subd=performancepointers&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>Development Plans and Coaching</title>
		<link>http://performancepointers.wordpress.com/2009/01/29/development-plans-and-coaching/</link>
		<comments>http://performancepointers.wordpress.com/2009/01/29/development-plans-and-coaching/#comments</comments>
		<pubDate>Thu, 29 Jan 2009 18:19:14 +0000</pubDate>
		<dc:creator>penumbrapowerandlight</dc:creator>
				<category><![CDATA[Coaching]]></category>
		<category><![CDATA[development planning]]></category>

		<guid isPermaLink="false">http://performancepointers.wordpress.com/?p=142</guid>
		<description><![CDATA[A hallmark of a great coach is the ability to ask good questions. The development planning process is a gold mine of endless coaching questions. Preparing the development plan Ask questions to help the employee discover his or her strengths and development areas. Listed below are some questions to get you started. Strengths What aspects [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=performancepointers.wordpress.com&amp;blog=5509249&amp;post=142&amp;subd=performancepointers&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>Using FAST Feedback</title>
		<link>http://performancepointers.wordpress.com/2009/01/27/using-fast-feedback/</link>
		<comments>http://performancepointers.wordpress.com/2009/01/27/using-fast-feedback/#comments</comments>
		<pubDate>Tue, 27 Jan 2009 06:00:03 +0000</pubDate>
		<dc:creator>penumbrapowerandlight</dc:creator>
				<category><![CDATA[Coaching]]></category>
		<category><![CDATA[Talent Management]]></category>
		<category><![CDATA[Bruce Tulgan]]></category>
		<category><![CDATA[FAST Feedback]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[Performance Coaching]]></category>

		<guid isPermaLink="false">http://performancepointers.wordpress.com/?p=140</guid>
		<description><![CDATA[Does the thought of giving feedback make you nervous? Not sure how to approach it or what to say? Try using Bruce Tulgan’s FAST Feedback Model. Frequent. Give feedback as you have it, and do so often. Smaller doses more frequently is more effective than an overload every so often. Remember that feedback can be [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=performancepointers.wordpress.com&amp;blog=5509249&amp;post=140&amp;subd=performancepointers&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">penumbrapowerandlight</media:title>
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		<title>EQ and Development Planning</title>
		<link>http://performancepointers.wordpress.com/2009/01/16/eq-and-development-planning/</link>
		<comments>http://performancepointers.wordpress.com/2009/01/16/eq-and-development-planning/#comments</comments>
		<pubDate>Fri, 16 Jan 2009 21:48:37 +0000</pubDate>
		<dc:creator>penumbrapowerandlight</dc:creator>
				<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Talent Management]]></category>
		<category><![CDATA[development]]></category>
		<category><![CDATA[development planning]]></category>
		<category><![CDATA[EQ]]></category>
		<category><![CDATA[management]]></category>

		<guid isPermaLink="false">http://performancepointers.wordpress.com/?p=137</guid>
		<description><![CDATA[Studies show that Emotional Intelligence (EQ) is twice as important as IQ for jobs at all levels. The good news is the EQ competencies can be learned! The development planning process provides a great opportunity to not only include functional skills (time management, project planning, delegation) but also the critical EQ skills as well and [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=performancepointers.wordpress.com&amp;blog=5509249&amp;post=137&amp;subd=performancepointers&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">penumbrapowerandlight</media:title>
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		<title>Feeling the Heat</title>
		<link>http://performancepointers.wordpress.com/2008/10/07/feeling-the-heat/</link>
		<comments>http://performancepointers.wordpress.com/2008/10/07/feeling-the-heat/#comments</comments>
		<pubDate>Tue, 07 Oct 2008 06:00:38 +0000</pubDate>
		<dc:creator>penumbrapowerandlight</dc:creator>
				<category><![CDATA[Change Management]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Talent Management]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[economic crisis]]></category>
		<category><![CDATA[flexibility]]></category>
		<category><![CDATA[management tip]]></category>
		<category><![CDATA[performance pointer]]></category>
		<category><![CDATA[stress management]]></category>

		<guid isPermaLink="false">http://performancepointers.wordpress.com/?p=6</guid>
		<description><![CDATA[Fear and anxiety are powerful emotions that affect employees, even when they bring those emotions into the workplace from external situations. How do you coach employees through those difficulties? Jennifer Shirkani offers advice on using two emotional intelligence competencies to ease employees through uneasy times. Anxiety in a tumultuous time We live in a tumultuous [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=performancepointers.wordpress.com&amp;blog=5509249&amp;post=6&amp;subd=performancepointers&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">penumbrapowerandlight</media:title>
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			<media:title type="html">Office</media:title>
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			<media:title type="html">Office</media:title>
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		<title>Talent Management: What&#8217;s the Point (Part II)</title>
		<link>http://performancepointers.wordpress.com/2008/09/15/talent-management-whats-the-point-part-ii/</link>
		<comments>http://performancepointers.wordpress.com/2008/09/15/talent-management-whats-the-point-part-ii/#comments</comments>
		<pubDate>Mon, 15 Sep 2008 18:00:51 +0000</pubDate>
		<dc:creator>penumbrapowerandlight</dc:creator>
				<category><![CDATA[Talent Management]]></category>
		<category><![CDATA[defintion]]></category>
		<category><![CDATA[mindshift]]></category>
		<category><![CDATA[tactical strategy]]></category>
		<category><![CDATA[talent manager]]></category>

		<guid isPermaLink="false">http://performancepointers.wordpress.com/?p=15</guid>
		<description><![CDATA[Talent Management takes a proactive approach to creating the ultimate employee experience. In this second part of a two-part series on Talent Management, Jennifer Shirkani explores tactical strategies for implementing a talent management mindset in your organization. Moving Beyond Concept to Tactical Strategy Day-to-day demands and distractions often prevent us from keeping our employee&#8217;s needs [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=performancepointers.wordpress.com&amp;blog=5509249&amp;post=15&amp;subd=performancepointers&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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